| SKU / Product | Price | Order Now |
| P-00872 / Service Level Agreement Policy Template and Sample Metrics (Word/PDF) | $499.00 | |
Service Level Agreement Policy Template (Word/PDF) defines a three tier environment and specific SLAs metrics that are both internally and externally focused. The sample contain over 70 metrics presented graphically in PDF format plus a Word Format job description for Directory IT Management and Control.
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| P-SP010 / Disaster Recovery Plan (Business Continuity) Template (WORD & PDF) | $429.00 | |
The Disaster Recovery Plan (DRP) is provided in Word and PDF format. It is a complete DRP and can be used in whole or in part to establish defined responsibilities, actions and procedures to recover the computer, communication and network environment in the event of an unexpected and unscheduled interruption.
The template is IS0 27000 Series, COBIT, Sarbanes Oxley, PCI-DSS, and HIPAA compliant.
The plan is structured to attain the following objectives:
1) Recover the physical network within the Critical Time Frames established and accepted by the user community;
2) Recover the applications within the Critical Time Frames established and accepted by the user community; and
3) Minimize the impact on the business with respect to dollar losses and operational interference.
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| P-SP111 / Security Manual Template (Word) - ISO CobiT SOX HIPAA Compliant | $499.00 | |
The Security Manual Template - ISO CobiT SOX HIPAA Compliant) is provided in Word. Included also are the Business Impact questionnaire (Word) and a Threat and Vulnerability Assessment Form (PDF and Excel). It is a complete Security Manual and can be used in whole or in part to comply with Sarbanes Oxley, define responsibilities, actions and procedures to manage the security of your computer, communication, Internet and network environment.
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| P-SP121 / Practical Guide for IT Outsourcing (Word) | $399.00 | |
The Practical Guide for IT Outsourcing is provided in WORD (2003 and 2007) format. It is can be used in whole or in part to plan for, negotiate, and manage the outsourcing process. In the 133 pages included are a sample contract, service level agreement, ISO 27001 and 27003 security audit checklist, Business and IT Impact Questionnaire, HIPAA audit program and much more.
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| P-SP014 / Safety Program Template - WORD | $249.00 | |
Safety Program Template (WORD) that is 55 plus pages of fact filled text and sample forms. WORD FORMATS (Office 2003 and Office 2007) Fully editable.
Safety Program sections included in the template are:
1) Policy Statement;
2) Safety Rules;
3) Accident Investigation;
4) Hazard Recognition and Control;
5) Safety Committee;
6) Safety Training;
7) Communication;
8) Record Keeping;
9) New Employee Orientation;
10) Training;
11) Safety Director Job Description;
12) Responsible Group;
13) Forms including First Report of Injury Form and Safety Check list.
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| P-SP020 / Functional Specification Template (Word) | $329.00 | |
| Functional Specification Template is 66 pages long - The template can be used to create a RFP or RFQ for a vendor or an enterprise internal IT function to define to meet the functional requirements for infrastructure systems within the enterprise. | | |
| R-00040 / Metrics, Outsourcing, and Service Level Bundle | $1,199.00 | |
The Metrics for the Internet, Information Technology, and Service Management is over 300 pages, defines 540 objective metrics, and contains 83 Metric reports that show over 220 objective metrics. An Adobe PDF document with electronic bookmarks.
The metrics cover all areas of the Internet and Information Technology -- including WIRELESS metrics. In addition, there are industry specific examples for financial services, distribution, manufacturing, education, entertainment, government, hospitality, insurance, medical, real estate and retail.
The Practical Guide for IT Outsourcing is provided in Microsoft WORD format. It is can be used in whole or in part to plan for, negotiate, and manage outsourcing agreements.
Service Level Agreement Policy Template (Word/PDF) defines a three tier environment and specific SLAs metrics that are both internally and externally focused. The sample contain over 70 metrics presented graphically in PDF format.
Metrics, Service Level Agreement (SLA) and Outsourcing Job Description Bundle includes 12 full job descriptions in WORD and PDF formats. They are:
1. VP Administration
2. VP Strategy and Architecture
3. Director IT Management and Control
4. Manager Contracts and Pricing
5. Manager Controller
6. Manager Metrics
7. Manager Outsourcing
8. Manager Service Level Reporting
9. Metrics Measurement Analyst
10. Quality Measurement Analyst
11. System Administrator Unix
12. System Administrator Windows
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