| SKU / Product | Price | Order Now |
| R-00108 / IT Service Management SOA Policy Template (Word) | $529.00 | |
IT Service Management Policy Template(Word) is a 130 page document that contains standards, policies and procedures, metrics and service level agreement for the help desk, change control, service requests, blog / personal web site, and travel and off-site meetings. It also contains a Change Request Form, Business and IT Impact Questionnaire, and an Internet Use Approval Form. This Template is ITIL compliant.
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| SUB-030 / Update Service - IT Service Management Policy Template | $199.00 | |
Update Service - IT Service Management Policy Template will provide 12 months of updates to the ITSM Policy Template from the date of this transaction.
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| R-00110 / IT Service Management SOA Policy Template - Silver Edition | $699.00 | |
IT Service Management Policy Template - Silver Edition contains the 130 page ITSM Template in Word format plus the 14 supporting job descriptions in both Word and PDF format. The job descriptions included are: Director Sarbanes-Oxley Compliance, Manager Change Control, Manager Customer Service Center, Manager Help Desk Support, Manager Metrics, Manager Quality Control, Manager Service Level Reporting, Manager User Support, Capacity Planning Supervisor, Change Control Analyst, Change Control Supervisor, Help Desk Analyst, Metrics Measurement Analyst, and Quality Measurement Analyst.
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| SUB-032 / Update Service - IT Service Management Policy Template - Silver Edition | $299.00 | |
Update Service - IT Service Management Policy Template - Silver Edition will provide 12 months of updates to the ITSM Policy Template - Silver Edition from the date of this transaction.
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| R-00111 / IT Service Management SOA Policy Template - Gold Edition | $999.00 | |
IT Service Management SOA Policy Template - Gold Edition contains the 150 page ITSM Template in Word format plus over 230 job descriptions (individual Word documents using long file names) that cover the full range of positions within the IT function. The this template is ITIL compliant.
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| SUB-031 / Update Service - IT Service Management Policy Template - Gold Edition | $399.00 | |
Update Service - IT Service Management Policy Template - Gold Edition will provide 12 months of updates to the ITSM Policy Template - Gold Edition from the date of this transaction.
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| R-00114 / IT Service Management SOA Policy Template - Platinum Edition | $1,299.00 | |
IT Service Management SOA Policy Template - Platinum Edition contains the 150 page ITSM Template in Word format; Security Audit Program (Excel); and over 230 job descriptions (individual Word documents using long file names) that cover the full range of positions within the IT function. Also included is the PDF Version of the Internet and IT Job Description HandiGuide which is over 600 pages in length.
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| SUB-034 / Update Service - IT Service Management Policy Template - Platinum Edition | $699.00 | |
Update Service - IT Service Management Policy Template - Platinum Edition will provide 12 months of updates to the ITSM Policy Template - Platinum Edition from the date of this transaction.
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| R-00109 / IT Service Management - Job Descriptions (PDF/Word) | $199.00 | |
IT Service Management Job Descriptions (PDF/Word) contains 14 full job descriptions that support the ITSM Policy Template. The job descriptions come as PDF file and 14 individual word files that are fully editable. The job description included are:
1. Director Sarbanes-Oxley Compliance
2. Manager Change Control
3. Manager Customer Service Center
4. Manager Help Desk Support
5. Manager Metrics
6. Manager Quality Control
7. Manager Service Level Reporting
8. Manager User Support
9. Capacity Planning Supervisor
10. Change Control Analyst
11. Change Control Supervisor
12. Help Desk Analyst
13. Metrics Measurement Analyst
14. Quality Measurement Analyst
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| R-00127 / IT Service Management Policy and Disaster Recovery Template Kit | $789.00 | |
IT Service Managment Policy and Disaster Recovery Template Kit comes in Word format and complies with Sarbanes-Oxley Section 404. ITSM Policies include service requests, help desk, change control, documentation standards, version control, internet user, e-mail, blog and travel / offsite meeting policy templates.
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| SUB-033 / Update Service - IT Service Management Job Descriptions | $159.00 | |
Update Service - IT Service Management Job Descriptions will provide 12 months of updates to the ITSM Job Descriptions from the date of this transaction.
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| SUB-039 / Update Service - IT Service Management Policy and Disaster Recovery Template Kit | $419.00 | |
Update Service - IT Service Management Policy and Disaster Recovery Template Kit will provide 12 months of updates to the IT Service Management Policy template and the Disaster Recovery Planning template for 12 months from the date of this transaction.
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