Workforce Productivity - Best Practices
Steps to improve IT workforce productivity include:
Develop a strong team orientation - Effective teams and the effective planning and execution provide the structure necessary to get the best from all team members. Well written job descriptions are a first step in that process.
Align roles and performance objectives - Change causes by today's business environment causes misalignments of roles and focus of a significant number of the workforce. Job descriptions that are results and metric driven are an essential tool in the management process.
Set performance goals and manage workforce with that as the focus - A majority of the workforce performs better if they have specific goals they must achieve. Good job description include measurable goals.
Evaluate workforce based on defined objectives and goals - Review job performance based on job content and metrics to see how they can be modified to improved organizational productivity and minimize organizational dysfunction.
IT Best Practices News and Information
Hackers are attacking mobile devicesApril 2nd, 2014
Primarily because mobile device applications have the potential to interact with confidential or sensitive information, many organizations see this area as a primary technology challenge to address and a main focus for security initiatives. Hackers have taken notice to this fact and have started targeting these mobile applications - which can ultimately lead to decreased trust in an application or an organization that uses it.
- Mobility Policy Bundle (more info...) All of the policies below are included as individual MS Word files and a single PDF file. Electronic forms are all individual documents that are easily modifiable
- BYOD Policy Template (more info...) Includes electronic BYOD Access and Use Agreement Form
- Mobile Device Access and Use Policy (more info...)
- Record Management, Retention, and Destruction Policy (more info...)
- Social Networking Policy (more info...) Includes electronic form
- Telecommuting Policy (more info...) Includes 3 electronic forms to help to effectively manage work at home staff
- Travel and Off-Site Meeting Policy (more info...)
Workers apathy towards lost mobile devices is a major security riskMarch 10th, 2014
In a survey of U.S. workers in industries such as banking, retail, healthcare and energy there appears to be a general feeling of apathy toward mobile security.
Even if employees leak or lose corporate data, 25 percent of respondents say it's not their problem. Of those who actually lost a phone, 34 percent were not punished, 30 percent had to replace the device and 21 percent simply had a "talkin' to." Given such lackadaisical responses, it's no surprise that one-third of respondents who had lost their phones did not change their security habits afterwards.
Part of the problem is that employees don't really know what's at stake nor do they bother to understand the security portion of the user policy. In the survey, 59 percent estimated the value of the corporate data on their phones to be less than $500.
One out of four workers doesn't know company procedure for dealing with work device loss or theft, according to the survey. It's a communication problem that's not solely the worker's fault.
Additionally, CIOs say lots of employees will keep looking for a lost phone for weeks and not report it (although the policy says they should) out of fear it'll get wiped and they'll lose personal data. That's also perhaps a problem with the policy in relation to human behavior.
CIO IT Infrastructure Policy Bundle (All of the policies below are included as individual MS Word files and a single PDF file. Electronic forms are all individual documents that are easily modifiable)
- Backup and Backup Retention Policy
- Blog and Personal Web Site Policy (Includes electronic Blog Compliance Agreement Form)
- BYOD Policy Template (Includes electronic BYOD Access and Use Agreement Form)
- Google Glass Policy (Includes Google Glass Access and Use Agreement Form)
- Incident Communication Plan Policy (Updated to include social networks as a communication path)
- Internet, e-Mail, Social Networking, Mobile Device, Electronic Communications, and Record Retention Policy (Includes 5 electronic forms to aid in the quick deployment of this policy)
- Mobile Device Access and Use Policy
- Patch Management Policy
- Outsourcing Policy
- Physical and Virtual Server Security Policy
- Record Management, Retention, and Destruction Policy
- Sensitive Information Policy (HIPAA Compliant and includes electronic Sensitive Information Policy Compliance Agreement Form)
- Service Level Agreement (SLA) Policy Template with Metrics
- Social Networking Policy (includes electronic form)
- Telecommuting Policy (includes 3 electronic forms to help to effectively manage work at home staff)
- Text Messaging Sensitive and Confidential Information (includes electronic form)
- Travel and Off-Site Meeting Policy
- IT Infrastructure Electronic Forms
Disaster Recovery DigestFebruary 20th, 2014
Disaster Recovery Digest
- Google data center security & disaster recovery This is a great video on physical security as well as the the software security. This is a great primer which all CIOs and Data...
- 10 best practices for cloud disaster recovery Cloud Disaster Recovery 10 Best Practices Creating out a complete cloud disaster recovery infrastructure can be cost prohibitive for many organizations. Ten best practices are:...
- Will your disaster recovery provider be in business when you need them? Disaster Recovery plans that depend on outsourcers face significant additional risk What if your were in Florida and the Hurricane season was in full swing...
- Options for a data center disaster recovery strategy Data Center disaster recovery strategy options A critical component of a disaster recovery business continuity is the data center disaster recovery strategy Hot...
- Infrastructure Key to Data Center Management and Disaster Recovery Infrastructure is key to data center management Data Center Management Issues Your data centers are stuck in a rut. While 90 per cent have...
Physical and digital security are the focus of CSOsFebruary 12th, 2014
The migration of physical security technology to a network platform has made it easier and more convenient for the CSO and their organizations to integrate the various modalities of physical security into a unified configuration to better safeguard their employees, visitors, premises and material/intellectual property.
Open architecture further enables central control of the various security systems on a single platform, providing higher levels of operational efficiency across the enterprise as well as improved standardization of policies and procedures.more info
IT Trends that will impact business continuityJanuary 9th, 2014
Six trends in IT will effect Disaster Recovery and Business Continuity.
- Security - Thanks to the NSA and GCHQ, (coupled with ongoing allegations against the Chinese), security, corporate privacy and encryption have moved swiftly up the corporate agenda. Identity management, which has often been seen as a nice to have, will become even more of a must have.
- Mobility and convergence - The rapid growth of mobility and the increase in numbers of mobile devices will carry on during 2014. This increase will go hand in hand with further growth in convergence, with all the associated threats and benefits.
- IPv6 - IPV6 will make an increasing impact in enterprise organizations, as infrastructure upgrades create greater corporate IPV6 awareness and increased connectivity to IPV6 customers and suppliers. IPV6 has a number of key mobility and roaming attributes, including the home address concept, which will raise some interesting challenges
- Big data - The rise in data volumes has changed the computing environment for many organizations, with challenges created in managing and reporting on the increasing amount of data, as well as dealing with the growing risk of data loss. 2014 will see data volumes continuing to grow, with a rise in sales of solutions which protect and manage these large amounts of data.
- Visibility reporting and remediation systems - With multiple threats, organizations have deployed multiple security solutions and lost sight of whats actually happening on the threat front. Consolidation to single suppliers will continue, but alongside that, deployment of reporting across multiple vendors will grow strongly.
- Cloud services - Growth in cloud systems and SaaS will continue, particularly for utility services and amongst early adopters. The two key challenges to growth include privacy concerns and security. Solutions that address these issues are beginning to increase at a faster rate than the market.