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IT Job Descriptions

The job descriptions contained within the Internet and Information Technology Position Descriptions HandiGuide® each are two to six typed pages long with the following sections: Position Purpose; Problems & Challenges; Essential Position Functions; Principle Accountabilities; Authority; Contacts; Position Requirements; and Career Ladder in a standard format WORD .docx format using CSS style sheets. See Sample Job Description.

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IT Salary Survey

The IT Salary Survey draws on data collected throughout the year by extensive interviews,  internet-based survey data, and survey forms completed by businesses throughout the United States and Canada. 

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CIO - Productivity Kit


Sarbanes-Oxley Compliant

IT and Internet Job Descriptions 
Disaster Recovery Template 
IT Service Management Template
Sensitive Information Policy - Salary Survey - Security Template 

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CIO ProductivityThe CIO productivity kit Standard edition contains

  • 243 job descriptions in MS WORD .docx format
  • Current IT Salary Survey for US and Canada (by city) PDF
  • IT Infrastructure, Strategy, and Charter Template in MS WORD .docx format
  • Disaster Recovery Template which is Sarbanes Oxley compliant in MS WORD .docx format
  • Security Template which is Sarbanes Oxley and ISO 27000 compliant in MS WORD .docx format
  • IT Service Management Template (Change Management, Help Desk, and Service Requests) in MS WORD .docx format
  • Sensitive Information Policy (Protect  Credit Card Card and Personal Information) in MS WORD .docx format

The CIO productivity kit Metric edition contains

  • Practical Guide for Cloud Outsourcing in MS WORD .docx format
  • Metrics for Internet and IT (metric kit) in MS WORD .docx format
  • Service Level Policy Agreement Policy Template (metric kit) in MS WORD .docx format

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Disaster Plan

Disaster Recovery Template (DRP) 

The Disaster Recovery Plan template (DRP) can be used for any enterprise.   DRP Template is sent to you via e-mail in WORD and/or PDF format. Included is a Business Impact Questionnaire as well as a full Job Description for the Download Disaster Recovery TemplateDisaster Recovery Manager




Order Security Manual TemplateSecurity Manual 

The plan is 178 pages and includes everything needed to customize the Internet and Information Technology Security Manual to fit your specific requirement.  The electronic document includes proven written text and examples for your security plan.Download Security Manual Template

 


Order IT Job DescriptionsInternet and  IT Job Descriptions     

The 239 Internet and IT Position Descriptions are in Word for Windows format (.docx).  Includes positions from CIO and CTO to Wireless and Metrics Managers. All of the positions in the book have been created to reflect the technology world of today.Download IT Job Descriptions

 


Order MetricsMetrics for the Internet & IT 

The Metrics for the Internet and Information Technology HandiGuide® is over 320 pages, defines 540 objective metrics, and contains 83 metric reports that show over 240 objective metrics.Download IT Metrics

 


Sevice Level Agreement MetricsOrder Service Level Agreement MetricsService Level Agreement Policy Template


The Service Level Agreement Policy Template is a nine page policy for a single application,  It defines specific SLAs and metrics that are both internally and externally focused. The sample contain over 70 possible metrics presented graphically in PDF format.

 

Salary SurveyOrder IT Salary Survey

IT  Salary Survey

The Janco Associates, Inc. survey draws on data collected throughout the year (data as of January 2011) by extensive internet-based and completed survey forms sent to businesses throughout the United States and Canada.  Our database contains over 85,000 data points.

Free Summary Of Our Salary Survey

  

 

 

 

 

 

CIO - CTO - CSO News

Disaster recovery and business continuity still a struggle for many CIOs

February 2nd, 2012

Organizations of all sizes are struggling with getting some of the basics of disaster recovery and business continuity right. They still need support in obtaining executive buy-in, managing resources and implementing easy to use and reliable technology. To some extent, there is still a lack of best practices being provided by vendors, and many SMBs rely heavily on their channel partners to be their best practices advisors to help them make the right choices.

Preparing for Disaster

What has made the world more complex is the fact that organizations are now presented with three different platforms for their disaster recovery strategies: physical, virtual and cloud. Each platform has its own unique challenges and benefits. Some organizations will opt to keep purely physical, others will add virtualization while many will embrace all three.

Order Disaster Plan TemplateDisaster Plan Template

Ultimately the success of any company's backup and DR is based on the availability of its systems and data and the impact that downtime has in terms of lost revenue and lost customers, regardless of the environment data and systems are held in. Using multiple different solutions to manage data across physical, virtual and cloud environments makes this process unnecessarily complicated and risks wasting valuable time and resources.

For most small to medium size businesses, a service's success is underpinned by its ability to deliver ease of use, cost effectiveness and flexibility, and by its ability to implement measures quickly enough to affect a near immediate positive impact. Both cloud services and virtualization can do this, so the future is bright. Managed in the right way, from one central, easy to use solution, they can offer businesses the ultimate backup and disaster recovery protection, ensuring that business continuity becomes easier to manage.

For IT managers, Janco encourages them to compare their backup and DR practices against their counterparts.

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Mobile devices are the bane of many CIOs concerns

January 27th, 2012

Mobile Device UseAs more companies embrace the broad usage of individually-owned mobile devices for access to corporate applications and data, CIO are asked for guidance on the establishment of an associated device usage policy.

Every organization needs to identify and develop mobile security policies to be deployed which will provide adequate protection. The level of protection has to be aligned with the level of risk that your organization is willing to accept. These policies should ensure that the many regulatory or compliance concerns that might be applicable are addressed.

Order Mobile Device Access Use PolicySample Outsourcing Policy

Only by a partnership of information technology (IT), human resource (HR), finance, and legal teams - working closely with your executive team and business unit managers - can determine the exact corporate liable and/or individual liable policy that best fits your company, meets its financial goals and objectives, and takes into account security, legal, regulatory, tax, or other requirements and considerations that may uniquely apply to your company and its operations.

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Will IT spending increase in 2012

January 14th, 2012

IT spending is expected to increase in 2012. After years of budgets crimped by the economy, there is significant pent-up demand at companies around the globe to drop some extra cash for the products and services they’ve been waiting for to drive business forward. But we’ve heard this song before. One research fiorm that  was bullish on IT spending last year, said that it could rise somewhat significantly in 2012, yet in its latest report the research firm acknowledges that its estimates might have been too optimistic. Global spending on IT spending will still be up, the company says, but don’t expect it to rise too quickly.

Janco has found that consultants and contractors are starting to be hired again.

IT Hiring Trends

 

The salary survey is updated twice a year; once in January and then again in July. You can get a free copy of the full survey if you provide 10 valid data points and use a corporate email address. Free email accounts like gmail or yahoo do not qualify as we have no way to verify the accuracy of the data provided.

The report is updated twice a year, once in January and second time in July. The unemployment data on this page is updated at least once a month and is based on the Bureau of Labor Statistics data.

Order Salary Survey     Free Salary Survey

 

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New Facts of Life For the CIO and IT Management

January 8th, 2012

The world has changed and the CIO and IT managers need to face the new realities.  They include:Salary Survey IT

  • iPhone and Tablet are here to stay
  • CIO and IT department no longer are in control of how technology is used by you enterprise
  • There will always be some downtime
  • Systems will not be 100% compliant all of the time
  • The cloud will not be the solution for all problems and will case new ones
  • There will never be enough capital and staff to get what needs to be completed done
  • The network has already been compromised
  • Social networking use risks all of your company's secrets
  • Users will always need your support even for technology that you have not implemented
  • IT will continue to be viewed as a service organization
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Compliance Best Practices

January 4th, 2012

Security compliance best practices include:Compliance Best Practices

  • Combine written content, usage, and retention policies with a Hosted Managed Email Archiving Service to ensure an organization's ability to preserve, locate, and produce legally valid email evidence. Unmanaged email and other record management solutiond can trigger financial, productivity, and legal issues for your organization when it a finds itself in a workplace lawsuit. The cost and time required to produce subpoenaed email, retain legal counsel, secure expert witnesses, mount a legal battle, and cover jury awards and settlements is ver costly. Best practices call for a proactive approach to email and business records management.
  • Utilize a proven archiving technology to ensure forensic compliance. For example, by encrypting and archiving a copy of every business record and internal and external email sent or received and across the organization, a Hosted Managed Email Archiving Service solution guarantees that your email is secure and tamperproof. Nothing in your archive can be deleted or altered. Everything in your archive is legally compliant.
  • Ensure that financial data and related documents are effectively protected from malware, viruses, and other malicious intruders - and are preserved in a legally compliant manner in order to  maximize SOX, GLBA, SEC, FINRA, and PCI DSS compliance. This includes having solutions in place to manage messaging threats and compling with regulatory requirements including Email Anti-Virus, Email Archiving, Email Continuity, and Email Content Control.
  • Meet HIPAA requirements by using formal policies, employee training, and technology including email
    Archiving, Anti-Virus, Continuity, and Content Control Services to ensure compliant use of email to transmit and store HIPAA-regulated patient information.
  • Safeguard personal or sensitive data whose transmission falls under state encryption laws or other privacy acts by deploying proven solutions that are designed to effectively identify personal information in any electronic transmission and, if necessary, block or encrypt the transmission.
  • Reduce business and security risks associated with electronic communication by implementing a formal electronic communication policy that combines a written policy with employee training.
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Where not to hide your password and user ids

December 23rd, 2011

Electronic CommunicationMobile Device UseWith dozens of logins and passwords spread out across an equal number of sites and apps, it's no wonder the average user tends to forget them. Even with a tried and true system for generating memorable but complex passwords, the formula could easily fall apart if you just can't remember it.

So rather than continually clicking the "Forget Your Password?" help link, folks are readily hiding login information around their computer station.

And given that there's little variety in those secret locations, "hiding" might be a stretch. The most common locations where folks hide their login info are:

  • Under the keyboard
  • Under the phone
  • Under the mouse pad
  • On the monitor
  • In the top drawer
  • Under the desk
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CIO Mission Defined

December 14th, 2011

The CIO's mission is to find innovative ways to leverage the technology in place - or will be in place - to help grow the business and execute better. That is a fundamental shift because it requires the CIO to be much more of a business partner. At the same time with tight corporate budgets, the CIO is expected by the enterprise to make the right calls around acceptable risk and smart investment while still reducing overall IT costs.

 CIO Mission Statement

The CIO is expected not only to provide the internal strategic focus in terms of the needs that exist within the business to support the mission of the company, but in many cases the CIO is asked to step up and be part of revenue generation for the company.  It is more about understanding the business and the strategic goals of the business - how technology can be applied in a cost-effective way that helps move the business forward.

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IT Loses 10,000 Jobs

December 7th, 2011

IT sector lost 3,900 jobs, including 2,900 telecom positions

The struggling U.S. economy had something to cheer about Friday as the U.S. Labor Department reported a drop in the unemployment rate, but the IT sector isn't benefitting.

Unemployment in November fell from 9 percent to 8.6 percent, the Labor Department's Bureau of Labor Statistics (BLS) announced, and nonfarm payroll employment rose by 120,000. That's the lowest unemployment rate in 2 1/2 years since March 2009, according to The Washington Post.

The government noted improvements in such industries as retail trade, leisure and hospitality, professional and business services, and health care.

IT Employment Trend

The IT sector wasn't so fortunate: It lost 3,900 jobs, including 2,900 telecom positions, Janco Associates announced, citing BLS statistics. The IT sector lost 5,100 jobs in October, according to Janco Associates.

Job DescriptionsIT Salary Survey

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Cost of data based fraud increases

November 10th, 2011

Fraud cost organizations 2.1 percent of earnings in the past 12 months, which is equivalent to a week of revenues over the course of a year in a recent survey that polled more than 1,200 senior executives worldwide.

Fraud ProtectionThe study found a decline in the frequency of fraud over last year. Of the executives polled, 75 percent suffered some kind of fraud-related loss in the last 12 months, which is down from 88 percent the year prior.

However, fraud remains predominantly an inside job and insider jobs increased this year. The 2011 figures show that 60 percent of frauds are committed by insiders, up from 55 percent last year.

Keep in mind these are only the cases in which the perpetrator is known. And that translates into more concern among executives. Overall, fraud concerns among executives around the globe rose approximately 15 percent led by information theft and corruption and bribery. Half of all companies surveyed said they are moderately to highly vulnerable to information theft, up from 38 percent in 2010. IT complexity is the leading cause of increasing fraud exposure, cited by 36 percent of respondents compared with 28 percent last year.

Sensitive InformationCompared to just 10 years ago, more and more the value of a company is not contained in tangible things, it's contained in the company's ideas, and those ideas tend to live on information systems in the form of digital data. "

Indeed, information-based industries reported the highest incidence of theft of information and electronic data; including financial services (29 percent), technology, media and telecoms (29 percent), health care, pharmaceuticals and biotechnology (26 percent), and professional services (23 percent).

Electronic CommunicationRoughly one in four companies were hit by physical theft of cash, assets and inventory or information theft, both down from 2010. Management conflict of interest (21 percent), vendor, supplier or procurement fraud (20 percent), and internal financial fraud (19 percent) all saw notable increases. The incidence of corruption and bribery nearly doubled over the past year from 10 to 19 percent.

The policies that Janco has created are a must have that every enterprise needs. They can all be accessed by going to the Policy Master Page or the individual policies can accessed directly by clicking on the links below.

The policies have just been updated to comply with all mandated requirements and include electronic forms that can be Emailed, filled out completely on the computer, routed and stored electronically. A totally solution that uses technology at its best.

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CIOs are losing the contol battle with SmartPhones

November 9th, 2011

SmartPhone PolicySmartphones are now finally on the CIO agenda and, in fact, one of the most difficult topics: there are a variety of different platforms; employees are bringing their own phones to work; applications can compromise security; and the monthly costs are unpredictable.

With an increasing number of individually acquired smartphones, IT departments need to be defining their strategy for dealing with these devices. A process needs to be defined that is cost effective and helps CIOs manage the challenges of security, cost and IT control while balancing the needs of employees.

IT is losing control of smartphones and yet retaining all the accountability.

Order Mobile Device Access Use PolicySample Outsourcing Policy

Other Individual Policies

All of the policies that are provided here are contained within one or more of the templates that are on this site. These policies have been added as individual documents in WORD format (WORD 2003 and WORD 2007) for those clients who just need this particular policy. All policies are Sarbanes-Oxley, HIPAA, PCI-DSS, and ISO compliant.

The policies have just been updated to comply with all mandated requirements and include electronic forms that can be Emailed, filled out completely on the computer, routed and stored electronically. A totally solution that uses technology at its best.


 

 

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