Enterprise Architecture Job Description Bundle

Enterprise Architecture has become a common practice for large IT organizations. For the first time there is a methodology to encompass all of the various IT aspects and processes into a single practice. However, realizing the full potential of enterprise architecture can be challenging. There are many aspects to enterprise architecture, including architecture planning, cloud computing, governance, taxonomies and system development methodologies, all of which impact its success. Without the right guidance, tools, frameworks, process, policies and procedures enterprise architecture  can quickly become unwieldy.

To support enterprise architecture many of the key positions have to assume new roles and responsibilities.  The 18 job descriptions below have been modified to reflect these new requirements are are a must for any enterprise that is moving in direction of enterprise architecture.

• Vice President Strategy and Architecture
• Chief Information Officer- CIO
• Chief Information Officer – Small Enterprise - CIO
• Chief Compliance Officer - CCO
• Chief Security Officer - CSO
• Chief Technology Officer - CTO
• Manager Change Control
• Manager Competitive Intelligence
• Manager Database

• Manager Enterprise Architecture
• Manager Sarbanes-Oxley Compliance
• Manager Video and Website Content
• Project Manager Enterprise Architecture
• Capacity Planning Supervisor
• Change Control Supervisor
• Cloud Computing Architect
• Database Administrator
• Enterprise Architect
• PCI-DSS Coordinator

E-Commerce, Wireless, & Internet Management Job Description Bundle

E-commerce, wireless and Internet activities now take up over 50% of the focus of the IT function.  There are new positions and new responsibilities for existing positions.  The need to have up-to-date job descriptions is required to meet the objectives of both industry standards and mandated requirements.

The job descriptions in the e-Commerce, wireless, and Internet job descriptions bundle have been developed to meet those needs.  Each job description has been reviewed with PCI-DSS, Sarbanes-Oxley, HIPAA, and ISO in mind.  Industry experts agree that these job descriptions are the most comprehensive ones available today.  In addition to being practical and easy to use, they meet the needs of industry standards and requirements.

• Director Electronic Commerce
• e-Commerce Specialist
• Internet-Intranet Administrator
• Manager Internet - Intranet Activities
• Manager Internet Systems
• Manager Point of Sale
• Manager Record Administration
• Manager Transaction Processing
• Manager Video and Website Content
• Manager Web Content
• Manager Wireless Systems
• On-Line Transaction Processing Analyst

• PCI-DSS Administrator
• PCI-DSS Coordinator
• POS Coordinator
• POS Hardware Coordinator
• POS Senior Coordinator
• Record Management Coordinator
• System Administrator - Unix
• System Administrator - Windows
• Web Analyst
• Web Site Designer
• Webmaster
• Wireless Coordinator

Enterprise Resourse Planning (ERP) Job Description Bundle

Enterprise Resource Planning is an integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. ERP modules may be able to interface with an organization's own software with varying degrees of effort, and, depending on the software, ERP modules may be alterable via the vendor's proprietary tools as well as proprietary or standard programming languages.

An ERP system can include software for manufacturing, order entry, accounts receivable and payable, general ledger, purchasing, warehousing, transportation and human resources. This bundle provides all of the job descriptions that are needed for an ERP project.

Disaster Recovery Planning Management Job Description Bundle

Preparation for Disaster Recovery / Business Continuity in light of SOX has two primary parts. The first is putting systems in place to completely protect all financial and other data required to meet the reporting regulations and to archive the data to meet future requests for clarification of those reports. The second is to clearly and expressly document all these procedures so that in the event of a SOX audit, the auditors clearly see that the DRP exists and will appropriately protect the data.

The processes of Disaster Recovery Planning (DRP) and Business Continuity Planning (BCP) impact many areas within the enterprise. A number of members of the IT function have direct input into Disaster Recovery and Business Continuity Planning are members of the DRP and BCP team and as such their job descriptions reflect those specific responsibilities.

• Chief Information Officer
• Chief Security Officer
• Chief Compliance Officer
• VP Strategy and Architecture
• Director Disaster Recovery and Business Continuity
• Director e-Commerce
• Director Media Communications
• Manager Disaster Recovery

• Manager Disaster Recovery and Business Continuity
• Disaster Recovery Coordinator
• Disaster Recovery - Special Projects Supervisor
• Manager Database
• Capacity Planning Supervisor
• Manager Media Library Suppor
• Manager Site Management
• Pandemic Coordinator

IT Service Management Job Descrption Bundle -

ITSM is process-focused and in this sense has ties and common interests with process improvement movement frameworks and methodologies. The discipline is not concerned with the details of how to use a particular vendor's product, or necessarily with the technical details of the systems under management. Instead, it focuses upon providing a framework to structure IT-related activities and the interactions of IT technical personnel with business customers and users.

ITSM is generally concerned with the "back office" or operational concerns of information technology management (sometimes known as operations architecture), and not with technology development. For example, the process of writing for sale, or designing a microprocessor would not be the focus of the discipline, but the computer systems used by marketing and business development staff in software and hardware companies would be. Many non-technology companies, such as those in the financial, retail, and travel industries, have significant information technology systems which are not exposed to customers.

• Director Sarbanes-Oxley Compliance
• Manager Change Control
• Manager Customer Service Center
• Manager Help Desk Support
• Manager Metrics
• Manager Quality Control
• Manager Service Level Reporting
• Manager User Support
• Capacity Planning Supervisor
• Change Control Analyst
• Change Control Supervisor
• Help Desk Analyst
• Metrics Measurement Analyst
• Quality Measurement Analyst

Metrics, Service Level Agreement & Outsourcing Job Descriptions

IT organizations turn to outsourcing in order to reduce costs, to offload application maintenance, offload help desk operations, or obtain expertise. The typical outsourcing engagement  is governed by a contract setting the terms and conditions between the client and outsourcer for the duration of their relationship. To measure whether that relationship is working, and how well, Service Level Agreements are established.

A Service Level Agreement (SLA) is a critical component of any outsourcing project. It defines the boundaries of the project in terms of the functions and services that the service provider will give to its client, the volume of work that will be accepted and delivered, and acceptance criteria for responsiveness and the quality of deliverables.

At the heart of an effective SLA are performance metrics and they are driven by key members of the IT staff.  The tasks associated with that are included in the job descriptions in this bundle.

• VP Administration
• VP Strategy and Architecture
• Director IT Management and Control
• Manager Contracts and Pricing
• Manager Controller
• Manager Metrics

• Manager Outsourcing
• Manager Service Level Reporting
• Metrics Measurement Analyst
• Quality Measurement Analyst
• System Administrator Unix
• System Administrator Windows

Security Management Job Description Bundle

Modern organizations have a huge challenge on their hands, on a scale unlike anything they have seen. They must “secure” the organization in the face of increasing complexity, uncertainty, and interconnection brought about by an unprecedented reliance on technology to accomplish their mission. They must also stay mindful of the regulations as legislators discover the importance of security.  Some of the challenges that organizations must overcome to be successful in this environment are based on the roles that individuals within the enterprise play. 

These job descriptions defines ways in which a change in responsibilities are the impetus for an emerging mission-driven approach to security.

• Chief Security Officer (CSO)
• Chief Compliance Officer (CCO)
• VP Strategy and Architecture
• Director e-Commerce
• Database Administrator
• Data Security Administrator
• Manager Data Security
• Manager Facilities and Equipment

• Manager Network and Computing Services
• Manager Network Services
• Manager Training and Documentation
• Manager Voice and Data Communication
• Manager Wireless Systems
• Network Security Analyst
• System Administrator - Unix
• System Administrator - Windows

Salary Survey Job Description Bundle ( link to detail page )

Whether employer or employee, it is important to know what other companies are paying in total compensation for a similar position in your area. Learn how your company compares in the area of compensation. This is a complete set of the job positions surveyed in the IT Salary survey

Executive Management

VP - Chief Information Officer , VP - Chief Security Officer, VP - Consulting Services , VP - Information Services, VP - Technical Services , Director - IT Planning, Director - Production/Data Center, and Director - Systems & Programming

Senior Management

Manager - Computer Operations, Manager - Microcomputer Technology, Manager - Network Services, Manager - Operating Systems Production, Manager - Production Services, Manager - Production Support, Manager - Systems and Programming, Manager - Technical Services, Manager - Training and Documentation, Manager - Transaction Processing, and Manager - Voice and Data Communications

Middle Management

Capacity Planning Supervisor, Change Control Supervisor, Computer Operations - Shift Manager, Computer Operations - Shift Supervisor, Database Manager, Data Communications Manager, Data Entry Supervisor, Information Center Manager, Lead Customer Service Manager, Office Automation Applications Manager, Production Control Specialist, Production Services Supervisor, Project Manager - Applications, Project Manager - Distributed Systems, Project Manager - Network Tech Svc, Project Manager - Systems, Supervisor - Hardware Installations, Supervisor - Microcomputer Support, Supervisor - Network Services , Voice Communications Manager, and Web Analyst

Staff

Change Control Analyst, Computer Operator , Data Center Facility Administrator, Data Entry Clerk, Data Security Administrator, Database Specialist, Disaster Recovery Coordinator, e-Commerce Specialist, Forms and Graphics Designer, 4th GL Specialist, Hardware Installations Coordinator, IT Planning Analyst, LAN Applications Support Analyst, Network Control Analyst, Network Services Administrator, Network Technician, Operations Analyst, Personal Computer Specialist, Production Control Analyst, Programmer/Analyst, Senior Network Specialist, Software Engineer, Systems Analyst, Systems Programmer, Systems Support Specialist, Tape Librarian , Technical Services Specialist, Technical Specialist, Voice Communications Coordinator, and Webmaster

Full Set Internet and IT Job Descriptions

All of the job descriptions have been reviewed and updated to comply with Sarbanes-Oxley, HIPAA, Cobit, and the ISO 27000 security standard. 

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