2012 IT Salary Survey
Are you paying too much or too little to your information technology staff? Are you earning what you're worth? Whether employer or employee, it is important to know what other companies are paying in total compensation for a similar position in your area. Learn how your company compares in the area of compensation. Data as of January 2011.
The Janco Associates, Inc. salary survey draws on data collected throughout the year by extensive internet-based and completed survey forms sent to businesses throughout the United States and Canada.
Over 300 companies participate in the survey.
The 2012 IT Salary Survey is good news for IT Professionals. The survey shows that hiring is picking up in some sectors of the IT job market, salaries have stopped falling, and for selected positions there has been an increase in compensation - especially for CIOs. Even though many fear a second dip in the economy, CIOs in larger enterprises have been give the ‘yellow light’ to look ahead and fill positions that were left unfilled last year., The same is not the case for mid-sized companies. They are much more cautious and concerned that the recovery will not be strong enough to support increased IT spending. In follow-up interviews of the participants we found that CIOs are starting their 2011 planning processes with the assumptions that the economy will improve in the first part of next year. If that holds true them hiring and compensation should pick up.
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Summary Findings
IT Median Salaries January 2010 versus January 2011
The most striking observations of our latest survey are:
- Some recovery has occurred in compensation and hiring of IT Professionals. The total mean compensation for all IT Professionals has increased modestly by 0.35% to $77,873 from $77,604. This puts overall compensation back at the levels they were at in January 2008.
- Middle manager and non-line IT executives continue to feel a salary crunch.
- Mid-sized enterprises are now starting to hire staff workers with salaries in this sector increasing the most – Mean compensation is up by 1.44% from $61,047 to $61,924.
- Layoffs seem to have tapered off.
- On shore outsourcing has peaked and companies are looking to bring IT operations back into their direct control and reduce operating costs.
- Cost reduction is still the rule of the day; however we have seen an increase in the number of “part-timers” and contractors who are focused on particular critical projects.
- Companies are continuing to reduce the benefits provided to IT professionals. Though benefits such as health care are available, IT professionals are now paying a greater portion of that cost.
- Flexible hours and work schedules are becoming more available as the recovery begins to take hold and is viewed as a low cost high value benefit by both employers and employees.
- CIOs compensation has increased over the last 12 months. The mean compensation for CIOs in large enterprises is now $184,681 (an increase of 1.73%) and $163,106 (an increase of 0.49%) in mid-sized enterprises.
- CIO demand is almost non-existent as companies who were not pleased with their existing CIO have already replace them and incumbents in those positions are reluctant to move with the current economic conditions.
- Mean compensation across all IT professionals has increased by 0.35% (from $77,604 to $77, 873).
- In mid-sized enterprises, the mean total compensation for all positions has increased by 0.43% from $73,934 to $74,253. This is due to an average increase of 1.44% in the non-management staff levels of those enterprises.
- In large enterprises, the median compensation has risen slightly from $82,273 to $81,493.
The Janco Associates, Inc. salary survey draws on data collected throughout the year by extensive interviews, internet-based survey data, and survey forms completed by businesses throughout the United States and Canada.
The compensation study (over 160 pages in PDF or WORD and EXCEL with the data) can be ordered here.
National Employment Report
The national employment data from the Bureau of Labor Statistics validates the findings of the Janco and eJobDescription.com salary survey that the overall IT employment picture has stabalized and is improving in all areas except for telecommunication and hosting providers -- the primary areas where Outsourcing has had the greatest impact.
Historic Salary Trends IT Jobs
The compensation study (over 160 pages in PDF or WORD and EXCEL with the data) can be ordered here.
If you do not want to purchase the full salary study, you can get just the data for a particular city for a fraction of the cost of the full study. Just click here to see all the cities covered or select your city for the order page.
The positions that have the greatest change in demand are listed below. The positions that show an increased demand tend to have significantly higher offering salaries. This in turn, inflates the level of compensation for individuals who remain in those existing positions.
In those positions that are facing decreasing demand, increases in compensation are normally based on “time-in-grade” or tenure within the enterprise.
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VP Administration |
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Mid Sized |
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The IT job market shrank dramatically after the dot com bubble burst.
Information Technology Sector includes: software publishers, telecommunications, data processing, hosting and related services, internet publishing, broadcasting, web search, and portals. Manufacturing Sector includes: peripheral equipment, storage devices, broadcast and wireless communication, audio and video equipment, and semiconductors.
IT Salary Survey Purchase Options
You can order the IT Salary Survey for an individual city or for all of North America (Canada and the United States) with or with out data in Excel sheet format and with or with full multi page job descriptions for the positions surveyed. Or you can order the survey as part of our IT Resource Hiring Kit with full job descriptions for all 239 positions in the Internet and IT Position Descriptions HandiGuide.
Learn how your company compares in the area of compensation. Data as of January 2010.
The Janco Associates, Inc. salary survey draws on data collected throughout the year by extensive internet-based and completed survey forms sent to businesses throughout the United States and Canada. Our database contains over 50,000 data points.
Historical Salaries
Data compares over seventy (73) IT positions from 1999 through 2010. It includes the dot com bubble, 9/11, the recession of 2002-2003 , the recovery in 2005, the recession of 2008-2010.. The study is available in PDF, PDF with data in an excel spread sheet, and Word format.
Excel sheet includes means and benchmarks for each position.
The May 2010 U.S. Department of Labor National Employment Report, showed a loss of IT-related jobs in May, following a gain of jobs in April. Janco tracks ups and downs in employment in five key job categories – IT services, computer systems design, data processing and telecommunications. Data for the past 12 months shows a gain in jobs for Information Services and computer systems design and related services.
Based on this data and interviews that Janco has conducted. Janco predicts there will be more churn in IT staff as CIOs accelerate their move to more flexible staffing models. CIOs are outsourcing more technical work, including managed IP services such as VoIP and VPNs. They are hiring more contractors for desktop and security services, and they are putting more applications such as remote backup in the cloud. At the same time, they are looking to hire IT people with business and analytical skills, such as risk management and project management. CIOs report that they're having trouble hiring IT people because either they can't find IT professionals with the right business skills or they can't afford them. All of this means more turnover in IT departments.
2012 IT Salary Survey - Fringe Benefits
Are you paying too much or too little to your information technology staff? Are you earning what you're worth? Whether employer or employee, it is important to know what other companies are paying in total compensation for a similar position in your area. Learn how your company compares in the area of compensation.
The Janco Associates, Inc. salary survey draws on data collected throughout the year by extensive internet-based and completed survey forms sent to businesses throughout the United States and Canada.
Cities Included in IT Salary Survey
Janco's IT Salary Survey includes the following 78 United States cities, as well as 23 selected cities in Canada
US Cities Included Order US Cities
| Akron | Albuquerque | Allentown | Anchorage |
| Atlanta | Atlantic City | Austin | Baltimore |
| Bellingham | Boise | Boston | Buffalo |
| Charleston | Charlotte | Cheyenne | Chicago |
| Cincinnati | Cleveland | Colorado Springs | Columbus |
| Dallas | Denver | Des Moines | Detroit |
| Duluth | Gary | Grand Rapids | Green Bay |
| Honolulu | Houston | Indianapolis | Kansas City, MO |
| Las Vegas | Lexington | Little Rock | Los Angeles |
| Louisville | Madison | Memphis | Miami |
| Milwaukee | Minneapolis | Nashville | New Orleans |
| New York | Oakland | Oklahoma City | Olympia |
| Omaha | Orange County CA | Orlando | Peoria |
| Philadelphia | Phoenix | Pittsburgh | Portland, ME |
| Portland, OR | Provo/Orem | Raleigh-Durham | Rockford |
| Sacramento | Salt Lake City | San Antonio | San Diego |
| San Francisco | San Jose | Seattle | Sioux Falls |
| St. Louis | Stamford | Syracuse | Toledo |
| Topeka | Tucson | Tulsa | Washington |
| Wichita | Winston-Salem |
Canadian Cities Included Order Canadian Cities
| Calgary, AB | Charlotte, PE | Edmonton, AB | Fredericton, NB |
| Guelph, ON | Halifax, NS | Hamilton, ON | Hull, QC |
| London, ON | Montreal, QC | Niagara Falls, ON | Ottawa, ON |
| Quebec City, QC | Regina, SK | Saskatoon, SK | St. John's, NF |
| Sudbury, ON | Toronto, ON | Vancouver, BC | Victoria, BC |
| Whitehorse, YT | Windsor, ON | Winnipeg, MB | |
Job Titles Included in IT Salary Survey
Janco's Salary Survey includes the following the job titles in its IT Salary Survey.
- VP - Chief Information Officer
- VP - Chief Security Officer
- VP - Consulting Services
- VP - Information Services
- VP - Technical Services
- Director - IT Planning
- Director - Production/Data Center
- Director - Systems & Programming
- Manager - Computer Operations
- Manager - Microcomputer Technology
- Manager - Network Services
- Manager - Operating Systems Production
- Manager - Production Services
- Manager - Production Support
- Manager - Systems and Programming
- Manager - Technical Services
- Manager - Training and Documentation
- Manager - Transaction Processing
- Manager - Voice and Data Communications
- Capacity Planning Supervisor
- Change Control Supervisor
- Computer Operations - Shift Manager
- Computer Operations - Shift Supervisor
- Database Manager
- Data Communications Manager
- Data Entry Supervisor
- Information Center Manager
- Lead Customer Service Manager
- Office Automation Applications Manager
- Production Control Specialist
- Production Services Supervisor
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- Project Manager - Systems
- Supervisor - Hardware Installations
- Supervisor - Microcomputer Support
- Supervisor - Network Services
- Voice Communications Manager
- Web Analyst
- Change Control Analyst
- Computer Operator
- Data Center Facility Administrator
- Data Entry Clerk
- Data Security Administrator
- Database Specialist
- Disaster Recovery Coordinator
- e-Commerce Specialist
- Forms and Graphics Designer
- 4th GL Specialist
- Hardware Installations Coordinator
- IT Planning Analyst
- LAN Applications Support Analyst
- Network Control Analyst
- Network Services Administrator
- Network Technician
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- Personal Computer Specialist
- Production Control Analyst
- Programmer/Analyst
- Senior Network Specialist
- Software Engineer
- Systems Analyst
- Systems Programmer
- Systems Support Specialist
- Tape Librarian
- Technical Services Specialist
- Technical Specialist
- Voice Communications Coordinator
- Webmaster
IT Salary Survey Methodology
From the Janco Associates, Inc. database, compensation benchmark ranges are established for each normalized job position. In analyzing the study data, the upper and lower quartiles are eliminated to determine Benchmark Ranges. The benchmark ranges are then used to assess the alignment of a company's actual compensation to the marketplace for each job function. The results can be assessed using the following guidelines.
Below Benchmark Range - Highly impacted by forces of the marketplace
Within Benchmark Range - Subject to the normal forces of the marketplace for similar job functions and responsibilities.
Above Benchmark Range - Not subject to the forces of the marketplace
The Benchmark represents our assessment of the compensation level required for organizations to remain competitive and minimize the risk of losing employees to other organizations. Reviews were conducted from the standpoint of a comparison o base salary and, when appropriate, from the additional standpoint of total compensation. Total compensation is determined by adding the budgetary bonus amounts and an equivalent cash value for above-standard compensation to an individual's base salary. The compensation Study data was divided into two categories. Large companies are companies whose gross revenues are equal to or greater than $500MM. Mid-sized companies are companies whose gross revenues are less than $500MM.
Become A Survey Participant
Janco Associates, Inc. has published a biannual information technology compensation survey for over ten years.
Participate by providing us valid data and we will be able to download a complimentary copy of the summary results1 upon its completion. In addition, you may be eligible to purchase the full study at a significant discount.
These results will be available in July. To participate, simply click the Participate button below and complete the on-line Compensation Participation Survey.
You can either download our participation excel spread sheet1 or click on the link below to enter you data via an on-line survey. (Note: will be able to come back to modify the data you enter for 120 days)
Participate in the IT On-Line Salary Survey
Please be assured that any compensation information provided to us will be held in the strictest confidence.
If you have any questions, please contact us via email at
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1. You can qualify for a complete free copy of the PDF version of the study, if your enterprise provides at least ten valid data points as determined by Janco. All other participants will qualify for the summary of the study only.