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IT Hiring Resource Kit

"Everything you need to respond and hire as demand
for IT Professionals increases" - CIO Fortune 500"

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Simplify Recruiting While Making Sure You Hire The Best IT Staff Possible

Building the IT Staff your company needs to succeed requires offering the right jobs at the right salary levels. Only the IT Hiring Resource Kit provides the industry-standard job descriptions and up-to-date salary data you need to recruit top talent as effectively and efficiently as possible.

This indispensable resource provides up-to-date salary data gathered through an extensive survey of businesses throughout the United States and Canada, plus polished job descriptions for the 73 IT positions surveyed. This proprietary information will reduce the time it takes to recruit top talent and ensure that you get the right person for each job.

Contents

Standard
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Gold
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Platinum
Edition
Salary Survey2008 IT Salary Survey - The salary survey draws on data collected throughout the year via extensive internet-based survey instruments and completed survey forms from businesses throughout the United States and Canada. The survey data reflects IT salaries in 78 major cities in the United States as well as 23 cities in Canada.  Summary data is provided in both the PDF document and a separate Excel Spreadsheet.  x x x x
Salary Survey Job Descriptions (PDF)  The job descriptions are provided as an indexed PDF document for all of the  positions surveyed. The PDF file can be viewed and printed. x x x x
Salary Survey Job Descriptions (Word) The IT job descriptions are provided as individual word files using long file names. The Word files have a copyright date of 2008. (WORD 2003 and Word 2007 formats standard)   x x x
IT Job Descriptions210 Internet and IT Job Descriptions (Word) The 210 job descriptions have been extracted from Janco's Internet IT and Position Descriptions HandiGuide®. Each job description has a copyright date of 2008. (WORD 2003 and Word 2007 formats standard)     x x
Internet and IT  Positions Description HandiGuide® (PDF)  The Internet and IT Position Descriptions HandiGuide® contains 635 pages; which includes sample organization charts, a job progression matrix, and 210 job descriptions.   The book also addresses Fair Labor Standards and the ADA.  Also included are tools to help you expand, evaluate and define your enterprise's unique additional required. Those tools include:
  • Job Evaluation Questionnaire

  • Position Description Questionnaire

  • Job Progression Matrix (Job Family Classifications)

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Current News


CIO and CTO necessary leadership skills defined

Leadership skills that the CIO and CTO need to have include:

 

IT Job Descriptions  IT Hiring Kit  Salary Survey

Download Salary Survey

  • Ability to manage employee turnover costs and prevent hassles by using the best hiring and interviewing techniques.
  • Unify employees into a smooth-running, productive team, despite differences in personality, background, and age.
  • Find the delicate balance necessary to effectively supervise friends and former peers.
  • Establish supervisor-subordinate relationship boundaries that are understood and respected.
  • Identify difficult employees and handle them easily, appropriately, and swiftly.
  • Give constructive criticism that is not taken personally-  by even the most sensitive employee.
  • Originate project plans and set goals that your team and management will support.
  • Control absenteeism and tardiness.
  • Know when to take corrective action or firing an employee; and know the legal implications of your decisions.
 - more info

 


Blu-ray Won Format War But Sales are Not There

(Reuters) A recent study by the NPD Group finds that despite vanquishing rival high-definition format HD DVD, Blu-ray sales haven't picked up.

Sonys Blu-ray high-definition optical disc format way have won the so-called high-def format war when Toshiba threw in the towel on its competing HD DVD format back in February but, so far, Blu-ray sales do not show it. New sales figures from market research firm NPD show that sales of Blu-ray standalone players dropped a stunning 40 percent between January and February (presumably as many potential customers were waiting out the high-def war), but rose only 2 percent from February to March once Toshiba gave up on HD DVD. And the sales figures are still so low that NPD refused to publish specific numbers because it might be too easy to identify specific retailers from the figures.

Salary Survey 2006   CIO Productivity Kit IT Infrastructure, Strategy, and Charter Template


Security Manual Template - Sarbanes-OxleyIT Hiring Resource KitSecurity Audit Program

The general wisdom was that once the high-definition disc field was winnowed down to one technology, consumers would embrace it in droves, particularly as conflicting marketing messages vanished and the library of compatible movie titles grew.

However, instead, consumers appear to be bypassing Blu-ray media in favor of high-definition downloadable content or embracing inexpensive standard DVD players that can upscale content to 1080p resolution. Where Blu-ray players are still priced over $300, upconverting DVD players can be had for around $50, and they're compatible with consumer's existing DVD collections. In fact, upconverting DVD players have seen a five percent increase in sales during the first quarter of 2008, compared to the same quarter in 2007.

Some industry watchers project that Blu-ray player prices will drop below $200 in time for the end-of-year holidays, and consumers will begin adopting the technology at that point. However, ABI Research forecasts it will take even longer for Blu-ray to gain significant market share, with the market only embracing Blu-ray in another 12 to 18 months, perhaps just in time for the 2009 end-of-year holiday season.

 - more info

 


Warning Issued to International Travellers With Laptops

The Association of Corporate Travel Executives (ACTE) has issued a warning to its members worldwide – and to all business travellers – to limit proprietary information on laptop computers when crossing U.S. borders, and to eliminate any personal data, including photographs, finances and email that you do not want examined by Border Protection authorities. The warning follows a decision by a federal appeals court giving customs officials the unfettered authority to examine, copy, and seize travellers laptops, without reasonable suspicion.

 Disaster Recovery Template Sarbanes OxleySecurity Template  Sarbanes Oxley

ACTE filed an Amicus brief contending that a travellers laptop was essentially intellectual property and not the same as luggage nor freight, the ACTE Global Executive Director, said. The court has disagreed and this decision will have significant impact on business travellers who have no idea their data is subject to search and seizure.

The association also argued there were no published guidelines as to what might trigger a secondary inspection, or the seizure of data or possibly the entire computer. According to Gurley, the expectation of privacy at the border is considerably less than one can expect in their home or office.

Audit Bundle

A 2008 ACTE survey indicated that 81 percent of responding travel managers were unaware that laptops and other electronic devices that were seized could be held indefinitely. Sixty-five percent of respondents stated that their companies have now instituted a policy restricting the amount of sensitive or proprietary data that could be carried on a laptop. That number is expected to grow in the wake of this ruling.

ACTEs advice to business travellers states:

  • That you should not carry any confidential, personal information that you do not want examined by third parties on your computer – or other electronic devices. This includes financial data, photographs, and email stored on computers, wireless phones, Blackberries, or iPod-type devices.
  • That you should limit the amount of proprietary business information you carry on your computer, and that it be transmitted before crossing the border so you have access to it in the event your unit is seized.
  • If your laptop also serves as your major home computer, get another one for travel purposes.
  • The Association of Corporate Travel Executives is not advising travellers to hide data from U.S. border authorities, but to take steps to minimize the impact of its loss, or the inability to access it, in the event it is seized.
 - more info

 


Courts say there is no need for suspicion to search laptops at borders

(Computerworld) In a ruling that's likely to come as a disappointment for privacy rights advocates, the U.S. Court of Appeals for the Ninth Circuit this week held that customs officers need no reasonable suspicion to search through the contents of any individual's laptop at the country's borders.

Metrics Internet and ITPolicy Sensitive InformationBlog Policy

The ruling reversed an earlier decision by the U.S. District Court for the Central District of California, which had granted a motion seeking to suppress evidence gathered from such a search in a case involving child pornography. In arriving at that decision, the district court ruled that customs officers indeed did need to have reasonable or particularized suspicion for searching through laptops at U.S. borders.

 - more info

 


Apple to Let iPhones be Unlocked - Maybe?

(Computerworld) The Apple Inc. attitude about unlocked iPhones hints that the company will abandon its business model of grabbing a piece of mobile carriers revenues in order to make its goal of selling 10 million smart phones this year, an analyst said today.

 

iPhone PolicyThey seemed absolutely blithe about making the 10 million number, said an analyst at Technology Business Research Inc., referring to comments made by Apple executives during the earnings conference call. And I get the funny sense that ultimately the whole idea of locked iPhones and the revenue almost does not interest them.

 

Several times during the call the Apple chief operating officer, and the company's chief financial officer, stood by the 10 million iPhone goal.

 

According to the sales figures Apple released for the first three months of 2008 -- its second fiscal quarter -- the company sold 1.7 million iPhones worldwide, leaving 8.3 million more to go if it is to reach its iPhone sales goal.

 

 - more info

 


The nine keys to protecting mobile data

The nine keys to protecting mobile data on laptops and mobile storage devices (USB based) are:

Security Policies

  • Encryption Software
  • Password Protection
  • Biometric Authentication
  • VPN 
  • Client AntiVirus
  • Firewall Hardware
  • Firewall Software
  • Monitoring & Reporting
    Security Policies
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Security threats abound

As hackers use combinations of threats to attack networks and commit identity theft, companies must deploy multiple security systems for protection. In the past, many companies focused on each type of threat. But now the trend is to implement integrated solutions that are easier to manage.


Security Threat Management

In May 2006, Jeanson James Ancheta became the first hacker successfully prosecuted for the creation and use of a botnet. Ancheta wrote a worm that infected unprotected computers with a Remote Access Trojan (RAT). The RAT listened for instructions over an Internet Relay Chat (IRC) channel, essentially turning the compromised system into a bot. At its peak, AnchetaÂ’s network of bots included more than 400,000 systems. On command, all of them could be used to launch denial-of-service attacks or download adware (Ancheta was charging clients for this service).

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What is the CIOs Role

 

CIO Producivity(CIO Insight) What is the essence of the CIOs role? It is an important question because the definition of the CIO is morphing and fracturing. Our surveys say fewer than half of CIOs report to CEOs while more report to CFOs. Does that mean the CIO role has been downgraded, or that Sarbanes-Oxley is changing the CFOs role? In our April 2007 CIO Role survey, three quarters of CIOs say helping set their companys strategy will be one of their most important responsibilities in the future, yet just one-third say their role is creating business strategy.

Defining the CIOs role has never been simple.

  • The Cyclical CIO When a CEO believes the IT organization needs a shakeup, he or she hires a CIO who thrives on radical visions and changes. When the shakeup is over, out goes the visionary and in comes a chief information offier with a more operational bent. Repeat ad infinitum
  • The Band-Aid CIO Sometimes job No. 1 is fixing what your predecessor broke. Couldn't deliver projects on time? Get a project manager. IT out of alignment? Put in someone with more business experience.
  • The Rotational CIO Some companies believe potential CEOs need to be well rounded. The CIO job can be just a stop on the Grand Tour.
  • The Multitasking CIO CIOs frequently run other functions besides IT, such as strategy, administration and e-commerce. What a mish-mash. Try making a Myers Briggs-style categorization scheme out of this and you'll wind up with scores of possible roles.
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Internet Has Dead Ends

Hubble is a system that operates continuously to find persistent Internet dead ends or black holes as they occur. Hubble has operated continuously since September Internet Black Holes17, 2007. During that time, it identified 901,942 black holes and reachability problems. In the most recent quarter-hourly round, completed at 06:52 PDT, 04/15/2008, Hubble issued 84,582 traceroutes to 3,980 prefixes it identified as likely to be experiencing problems (of 78,772 total prefixes monitored by the system). Of these, it found 2,401 prefixes to be unreachable from all its vantage points and 991 to be reachable from some vantage points and not others. Below the following map, you'll find instructions on interpreting and navigating this page.  - more info

 


Security Audits for Who is Accessing Your Data

Security AuditQuestions such as the following from auditors are not uncommon:

  • How do you know who can access this folder with financial/customer/sensitive data in it?
  • Who authorized a user to have access permission to a file and how?
  • If a key file was deleted, how would you know it happened, or who did it?
  • Who were the last people to access a critical folder, and what did they do?
  • How do you make sure that the right people have access to your data?

Network Event Viewer    Disk Monitor

If your organization still spends hours trying to get answers to seemingly simple questions about file access settings and activity, you are not alone. IT managers are challenged to find a consistent way to quickly account for the activities of users and other IT personnel when it comes to unstructured data access.

 - more info

 


How Good is VoIP?

VoIPToday, many businesses are choosing to streamline their communications by switching to Voice over Internet Protocol (VoIP). What's so good about VoIP? The integration of voice, data, and video opens up a world of opportunity for enhanced communication. VoIP applications feature customized call routing, CRM data integration, Web-based interfaces for managing the system, and sophisticated videoconferencing capabilities. So, is VoIP right for your company?

How do you develop a good business case?

 

 - more info

 


Skills that IT organizations need to develop

What are the right skills for CIOs to see their staffs develop? In the late 80s, NetWare and IPX/SPX administration were the skills to have, in the 90s it was PC and Web, and in the early 2000s it was e-commerce and user support via the Internet. Today, itÂ’s all about VoIP and the WiFi.

Salary and Job Descriptions

Here are 10 skills IT organizations need to develop over the next serveral years.

  • Voice over IP
  • Unified communications
  • Hybrid networks
  • Wireless technology
  • Remote user support
  • Mobile user support
  • Software as a service
  • Virtualization
  • IPv6
  • Security
 - more info

 


Google Growth Slows

Infrastructure(IDG News Service) For the second straight month, a comScore report suggests that Google Inc.'s revenue engine is slowing down, highlighting again the perils of the company's overwhelming dependence on a single type of online advertising to fuel its business.

The report is available only to comScore clients, but a comScore spokesman said that its findings are accurately rendered in a note authored yesterday by Citigroup analysts Mark Mahaney and James Samford.

Browser Market Share

A key takeaway from the Citigroup analysts: In February, clicks on Google's U.S. search ads grew 3.1% year-on-year. Considering that February had 29 days, the growth rate would probably have been flat without the extra day, Mahaney and Samford wrote.

Coupled with a 0.3% year-on-year decline in January, also per comScore, a trend is emerging that Google's pay-per-click (PPC) ad business may be losing steam, after powering the search company to mindblowing levels of revenue and profit growth for years.

 - more info

 


IT Professionals Major Concern is Keeping Current With Skills

IT Hiring Kit  IT Salary Survey  IT Job descriptions

In a recent study by Global Knowledge the major concerns of IT professionals were identified.  The top concern was keeping current with technology followed by limited IT budgets and the impact of the recession.

IT Concersns

This confirms the findings of eJobDescription.com in its latest IT Salary Survey.

This recent

 - more info

 


Internet Inflight Availability

SecuritySensitive InformationAircell is teaming with American Airlines to test broadband services with passengers across the U.S. this year. The Aircell Broadband Internet service will allow business and leisure passengers to check e-mail, surf the Web, tap into an office network and stay current on the latest news, using their own Wi-Fi enabled laptops, PDAs, iPhones®, BlackBerrys® and portable gaming systems - while in flight.  Passenger testing will be conducted on American Airlines fleet of Boeing 767-200 aircraft that primarily fly transcontinental routes. As the first to launch inflight broadband capabilities, American and Aircell are pioneering the last frontier of domestic Internet service. 

This high-speed broadband Internet service is made possible by AircellÂ’s unique air-to-ground network, which uses the latest technology to transmit and receive data between the ground and the aircraft. American Airlines customer testing will incorporate the following features and capabilities upon initial rollout:

  • Nationwide inflight broadband Internet service
  • Coast-to-coast, border-to-border, U.S. coverage, extending from the Atlantic to the Pacific and the Canadian to the Mexican borders - day 1
  • Usable by passengers equipped with 802.11a/b/g Wi-Fi enabled devices
  • Real-time access to the Internet (using the passengerÂ’s own browser, bookmarks, etc.)
  • An array of context and destination-related content
 - more info

 


VoIP for Cellular Phones is Coming

(IDG News Service) Vodafone Germany will offer IP telephony allowing customers overseas with an Internet connection to call home at the same rate as if they were still in Germany.

Mobile carriers and IP telephony haven't always been the best of friends, but now there are signs that might be changing.

With the Vodafone service, users can also receive calls abroad using a PC, effectively making roaming charges a thing of the past. However, for it to work you need an Internet connection -- which is not always free.

Carriers are facing pressure on two fronts. The European Union is pressuring carriers to lower roaming fees. And IP telephony is being integrated into some mobile phones.

The roaming market is changing, and you also have the IP offers. So we have to do something for our customers, said the press officer at Vodafone Germany.

Incoming calls are routed to both the mobile phone and the PC -- the user then decides where to pick up.

VoIP

There are two versions of the service, Messenger PC for consumers and IP-Phone Pro professionals. The functionality is the same, but clients have different menus and design.

Users can also send SMS from their PCs using Internet Explorer or Firefox.

So far, Messenger PC and IP-Phone Pro, which was developed in conjunction with Hewlett-Packard Co., are only available in Germany. But Vodafone has a history of trying things out in Germany, and then expanding to other countries.

 - more info

 


What should you do if you want to find a new job

The common steps to get a job are:

1.       Look like you can be employed – Have a job or at least work part time as a contractor or consultant.  If you have been out of work for a while be able to explain what professional things you have been working on since your last full time job.

            Job Descriptions Hiring Salary Survey

2.       Stay current – Know what the hot topics of the day are and have the skills to work on those items.

3.       Use your professional network – Your peers who work with other companies or are consultants/recruiters know what is going on and what positions are open – use them.

4.       Have a well written resume that is current – Have others read and review your resume.  Encourage critical comments.

5.       Communicate your talents – Do not be shy – rather make sure that others know what you have done.  Do not brag just communicate.

6.       Prepare for each interview – Learn about the company and the person who is conducting the interview.  If at all possible have a clear idea of the position that you are interviewing for and be prepared to address the key requirement of that position and how you can exceed their needs.

7.       Focus on the business -  Do not get lost in technical minutia rather apply the technology to how it applies to the business

8.       Keep all options open – If this is the right company for you at the least have the option to work as a contractor or consultant for the company so they can see you shine.

 - more info

 


Vista Still Sucks

Visata(Computerworld) Some of Microsoft Corp.'s own top executives had trouble getting Windows Vista to work in the weeks after its release, according to company e-mails unsealed yesterday.

The officials, including a member of the Microsoft board of directors, voiced some of the same complaints about missing drivers and crippled graphics that users have raised since Vista debuted in January 2007.

The Microsoft senior vice president who took charge of Windows development the day after Vistas retail release, was among the top officials who said some of their hardware would not work with the new operating system. 

 - more info

 


Biometrics will be used in the EU

Visitors to Europe will face biometric screening and automated security checks under proposals for a shake-up of EU border controls. Under plans to strengthen checks at European borders laid out by the European Commission, international travelers would also have their stay logged and monitored by an electronic system, which could become operational by 2015.

Security AuditThe system would alert authorities to persons overstaying the length of their visa. Biometric data would be submitted by travelers from outside the EU when applying for a visa, while those not needing a permit would be checked on arrival.

Automated border-control systems and guards would be able to check visitors' identities using the biometric data, with EU and trusted travelers from outside the EU able to speed up the process by using automated gates. The Commission is also investigating the possibility of requiring electronic authorization for outside travelers as an alternative to requiring a visa.

From 2009, all EU passports will feature a digital fingerprint and photograph and, fromSecurity 2011, non-EU citizens who apply for a visa will have to give their biometric details. The measures would apply to the 24 nations within the EUs Schengen zone for passport-free travel. All EU states except Bulgaria, Cyprus, Ireland, Romania, and the U.K. are part of the border-free area, to which non-EU members Norway and Iceland also belong. The U.K. is believed to be studying whether to opt into the arrangements.

The Commission is also looking at creating a European border surveillance system to help prevent unauthorized border crossings, reduce the number of illegal immigrants dying at sea, and reduce cross-border crime within the EU. The Commission said the system would use state-of-the-art technology for border-surveillance purposes and focus first on the Mediterranean Sea, the Canary Islands, and the Black Sea before being widened to the "whole maritime domain" of the EU.

Data gathered for the system would be protected by security regulations and would be kept for no longer than five years.

 - more info

 


Unified Communications is a Hot Issue

Communication Policy

Planning unified communications requires focusing on making communications more efficient, both within the company and with outsiders, but not everybody has to be doing everything, says Art Rosenberg, principal analyst for the Unified-View and an affiliate of UC Strategies. The first step is analysis of business processes. That information will lead to identification of pilot programs that target high-value applications and high-value end users. Once in the midst of tests and trials, Rosenberg advises, do not be fooled into thinking that any one vendor can provide every facet of what your company requires. Plan to work with vendors at the network, server and client

 - more info

 


Implementing Comploance

ComplianceUnderstanding the full scope and interdependency of risk in today's complex and distributed business environment is important for achieving compliance with governmental mandates and industry regulations. However, many companies have a limited perception of risk and still struggle making compliance an enterprise-wide, integrated process. Because of the complexity and sophistication of today's variety of security breeches, companies need a broader information assurance approach, a more holistic framework that addresses security, availability and compliance.  - more info

 


Microsoft Focus on Mobile Market Drives Yahoo Bid

Gaining a bigger share of mobile advertising is a big reason Microsoft Corp. is bidding $44.6 billion for Yahoo Inc., according to industry observers.

Microsoft Market ShareMobile advertising is part of what Microsoft wants to get into, no doubt, said .an analyst at Gartner Inc. Leadership in mobile advertising is still unclaimed, while Google is threatening to do there what it did on the Internet, so Microsoft is being preemptive.

Yahoo touches so many customers and there is so much advertising potential in this deal, said .an independent analyst.

Although Microsoft is a big, strong company, it can still find it difficult to reach out to markets such as advertising, but Yahoo has an estimated 500 million global monthly users of Internet access, he said. It is the kind of world Microsoft loves.

 - more info

 


Smart Phones May Make Symantec Obsolete

Security Policies and ProceduresThe Symantec and McAfee approach of dumping a lot of different security products into big packages may become less effective as a new generation of specialized new devices such as smartphones, mostly find themselves in crackers' cross hairs. This new reality may lead to more acquisitions.

Symantec recently purchased Altiris and Vontu. There is nothing new about entrepreneurial firms in security (or elsewhere) being snapped up by bigger companies. Whether and how consolidation proceeds is entirely dependent on the nature of threats. That's why the first iPhone virus is important. In the short term, it will be possible for Apple to figure out a way to protect its hip new device. In the bigger picture, however, smart service providers and vendors no doubt took the iPhone firmware 1.1.3 prep hack as a big yellow flag and will far more seriously look for ways to protect smartphones.

 - more info

 


Vista Service Pack 1 to be released within two weeks

Microsoft has said the highly anticipated service pack will be out in the first quarter of this year, but some say it could be available in the next few weeks, more than a month before the quarter ends on March 31.

IT InfrastructureA Taiwanese news service yesterday reported that Vista SP1 will be released Feb. 15, but that date is as good as any other, said an analyst at Directions on Microsoft. For all we know, they could make it available tomorrow.

Microsoft, through its public relations agency, declined to comment on the Feb. 15 date beyond reiterating that the software will be available in the first quarter. Still, several sources who work closely with Microsoft said that a mid-February release is not unlikely and that they expect the software to be out before the end of March.

 - more info

 


Open-source software has place but does not do everything

(Computerworld) -- Linux, Apache and other open-source applications have long been used to power Web and file servers. But when it comes to managing the data center, many companies have held back. Now, though, some users have turned into big believers that open source works here, too.

Open SourceIt is true that with open-source products, users generally forfeit the security of professional support teams to help resolve their problems quickly, says the chief technology officer at Sabre Holdings, a travel marketing and distribution technology company in Southlake, Texas. But in our environment, we almost always purchase support for our open-source products from high-quality vendors. This, of course, reduces some of the cost advantages of using open source, but the advantages are big enough that there is still plenty left over, and the security we get from a service contract lets us sleep better at night. Security

The company uses enterprise system buses (ESB) for message transformation, routing and other tasks. Sabre is implementing an open-source-based ESB within multiple systems including its Supplier Side Gateway product, which is used by all Sabre systems that need content from external sources. Other open-source software in use at Sabre includes Subversion and Concurrent Versions System (version control systems), Eclipse (a Java development environment), JUnit (unit test), Hibernate (object/relational mapping to abstract services from the underlying database calls) and Apache Ant, a Java-based tool.

Sabre started using open-source products about six years ago, as the quality and flexibility of open source began to increase, mainly because of the lower cost. But for them, it had to be low cost and high quality. Stability and high performance are the most important requirements.

 - more info

 

 

© 2008 Janco Associates, Inc. - ALL RIGHTS RESERVED -- Revised: 04/15/08.