CIO - Productivity Kit


Sarbanes-Oxley Compliant

IT and Internet Job Descriptions 
Disaster Recovery Template 
IT Service Management Template
Sensitive Information Policy - Salary Survey - Security Template 

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CIO ProductivityThe CIO productivity kit Standard edition contains

  • 243 job descriptions in MS WORD .docx format
  • Current IT Salary Survey for US and Canada (by city) PDF
  • IT Infrastructure, Strategy, and Charter Template in MS WORD .docx format
  • Disaster Recovery Template which is Sarbanes Oxley compliant in MS WORD .docx format
  • Security Template which is Sarbanes Oxley and ISO 27000 compliant in MS WORD .docx format
  • IT Service Management Template (Change Management, Help Desk, and Service Requests) in MS WORD .docx format
  • Sensitive Information Policy (Protect  Credit Card Card and Personal Information) in MS WORD .docx format

The CIO productivity kit Metric edition contains

  • Practical Guide for Cloud Outsourcing in MS WORD .docx format
  • Metrics for Internet and IT (metric kit) in MS WORD .docx format
  • Service Level Policy Agreement Policy Template (metric kit) in MS WORD .docx format

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Disaster Plan

Disaster Recovery Template (DRP) 

The Disaster Recovery Plan template (DRP) can be used for any enterprise.   DRP Template is sent to you via e-mail in WORD and/or PDF format. Included is a Business Impact Questionnaire as well as a full Job Description for the Download Disaster Recovery TemplateDisaster Recovery Manager





Order Security Manual TemplateSecurity Manual 

The plan is 178 pages and includes everything needed to customize the Internet and Information Technology Security Manual to fit your specific requirement.  The electronic document includes proven written text and examples for your security plan.Download Security Manual Template

 



Order IT Job DescriptionsInternet and  IT Job Descriptions     

The 239 Internet and IT Position Descriptions are in Word for Windows format (.docx).  Includes positions from CIO and CTO to Wireless and Metrics Managers. All of the positions in the book have been created to reflect the technology world of today.Download IT Job Descriptions

 



Order MetricsMetrics for the Internet & IT 

The Metrics for the Internet and Information Technology HandiGuide® is over 320 pages, defines 540 objective metrics, and contains 83 metric reports that show over 240 objective metrics.Download IT Metrics

 



Sevice Level Agreement MetricsOrder Service Level Agreement MetricsService Level Agreement Policy Template


The Service Level Agreement Policy Template is a nine page policy for a single application,  It defines specific SLAs and metrics that are both internally and externally focused. The sample contain over 70 possible metrics presented graphically in PDF format.

 


Salary SurveyOrder IT Salary Survey

IT  Salary Survey

The Janco Associates, Inc. survey draws on data collected throughout the year (data as of January 2011) by extensive internet-based and completed survey forms sent to businesses throughout the United States and Canada.  Our database contains over 85,000 data points.

Free Summary Of Our Salary Survey


  

 

 

 

 

 

CIO - CTO - CSO News


Record Management, Retention, and Destruction Policy

April 28th, 2016

Records ManagementThe volume of documents within organization is exploding, managing these documents is a real and pressing challenge. If your organization is like many others, paper documents, emails, faxes, PDFs, CAD and other office documents are left unmanaged and stored in filing cabinets, on file servers or on desktop PCs around the office. This exposes your organization to compliance risks, service delays, cost overruns and a host of other challenges.

Record Management Policy Download Selected Pages

Today, software solutions are available that combine document and records management capabilities into a single, complete offering. These solutions enable you to reduce the time, cost and complexity of storing and accessing your documents throughout the information lifecycle. They also give you the power to improve access to critical documents, enhance customer service and operational efficiency - all while reducing risks and addressing compliance demands.

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Contract terms for outsource agreemeents

April 8th, 2016

Contract terms for outsource agreementsContract terms for outsource agreemeents

Specific contractual provisions to minimize cyber risk in outsourcing contracts are:

  • Setting security standards for the vendor;
  • Restricting on subcontracting;
  • Employee related protections, such as background checks and training; 
  • Security testing;
  • Security audits;
  • Security incident reporting and investigation;
  • Data retention and use restrictions;
  • Customer data access rights; and
  • Vendor liability for cyber incidents.

Reasons Why CIOs Recommend Outsourcing

Order Cloud Outsourcing Template  Download Selected Pages

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Ten tips to protect your sensitive personal information

March 30th, 2016

Ten tios to protect your sensitive personal informationTen tips to protect your sensitive personal information

  1. Monitor credit reports
  2. Never provide personal information over public Wi-Fi
  3. Protect your password
  4. Don't use the same password on all accounts
  5. Never store passwords on your computer
  6. Watch out for phishing emails
  7. If you do receive a suspicious-sounding email, contact your service provider directly
  8. Take physical precautions
  9. Shred bills, credit offers, and expired credit cards
  10. Layer your cybersecurity

Order Security Manual Download Selected Pages

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Credit card chip usage expanding

March 23rd, 2016

Credit card chip usage expanding

Credit Card ChipCredit card chip usage improves the security landscape.  Some key facts that you need to understand are:

  • Credit card chips reduce counterfeit card fraud: Countries that have been using chip cards for many years have seen significant reductions in counterfeit card fraud. In the UK, for example, counterfeit card losses have been reduced by 70%.
  • An increased number of chip cards in consumers' possession: over 400 million chip cards have been issued in the U.S. as of the end of 2015.
  • Majority of all retail outlets now accept chip cards: almost 90% of all travel, entertainment, and high cost retail operations accepts chip cards

Things that physical credit card sites need to do to minimize transaction costs are:

  • Swipe and insert: Always make sure to swipe or insert cards whenever possible. Manually keying in card information can cause a higher interchange rate for the transaction.
  • Daily settlement: Settle transactions each day. If you routinely settle transactions more than 24 hours after they are authorized.
  • Get accurate customer information: For online transactions validate customers' billing and address information is entered correctly.

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IBM changes it severance payment policy

March 6th, 2016

IBM changes it severance payment policy

IBM has been a workplace leader in employment practices.  For example IBM was an early adopter of equality measures and same-sex benefits. It also became a leader in globalizing its workforce, hiring aggressively overseas as it reduced its U.S. headcount.

IBM may be starting new trend: Reduced severance when employees are laid off.

The company is now conducting a layoff of its U.S. employees as it rebalances its workforce. But laid-off workers say that instead of leaving with as much as 26 weeks of severance, they are getting only a month's pay under a recently initiated company policy.

Fringe Benefits for IT Professionals

Companies have started to cut back on the fringe benefits provided to IT Professionals.  For example in 2010 86% of IT professionals had health insurance supplied by their employers while in 2014 only 79% did.  A full historical comparison of trends in benefits is included with the full version of the Janco IT Salary Survey.

IT Job Descriptions IT Hiring Kit IT Salary Survey IT Salary Survey
Download Salary Survey

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Over 100,000 PINs hacked from IRS

February 12th, 2016

PINs hackedOver 100,000 PINs hacked from IRS

In January there was an attack on IRS using stolen Social Security numbers yielded 100,000 plus PINs that can be used to file tax returns electronically.

Using a robot (automated bot), attackers attempted to obtain E-file PINs corresponding to 464,000 unique SSNs, and did so successfully for 101,000 SSNs before the IRS blocked it.

Order Security Manual Download Selected Pages Version History

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Forecast for fewer new jobs in 2016 than 2015 and 2014

February 8th, 2016

Forecast for fewer new jobs in 2016 than 2015 and 2014

Hiring has slowed for the last several months, as a result Janco has just issued a forecast for the number of new IT jobs the US will see over 100,000 new IT jobs in 2016.

IT Job Market Forecast

Janco reported that the BLS revised it data so that only 113,000 new IT jobs were created in 2015 and 2014.  That data adjustment by the BLS magnifies the slowing in new IT job creation.

Order Salary SurveyDownload Selected Pages

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CIO's productivity is the key to success and compensation

January 22nd, 2016

CIO's productivity is the key to success and compensation

For CIO's productivitgy the organizational structure must support the goals of the organization and be consistent with its culture and capabilities. Well-defined reporting structures are based on the IT and business direction; take into account organizational barriers; and consider the effect of combining or separating the functions that are targeted for change.

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Other Readings:

CIO and IT Manager Tools

You can get all of Janco's templates in its IT Management Suite. When you do that you save over $2,500 and when implemented your enterprise is positioned to have a "WORLD CLASS" Information Technology function. You will be in compliance with all mandated requirements including all US and International requirements.

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IT Job Descriptions

January 8th, 2016

IT Job Descriptions

The Internet and IT Position Description HandiGuide has just been released.  The 2016 Edition includes 273 FULL JOB DESCRIPTIONS.  They have all been updated to meet the latest mandated requirements, BYOD support and a full set of Enterprise Resource Planning positions.  New in the 2016 edition are the following:

  • Updated job descriptions to meet compliance requirements
  • Updated Employee Termination Form to include BYOD and Personal Computer data removal
  • Added 3 job descriptions; Manager IoT; Manager Green Initiatives; and Android Programmer

BuySample Description Download Selected Pages

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What factors need to be considered in a disaster recovery plan

December 16th, 2015

What factors need to be considered in a disaster recovery plan

Disaster Recovery TemplateJanco Associates has developed a data recovery plan template that businesses can use to build their own plan together with guidance on what needs to be included.  Janco recommends that any plan should take into account the following:

  • IT services: Which business processes are supported by which systems? What are the risks?
  • People: Who are the stakeholders, on both the business and IT side, in a given DR process?
  • Suppliers: Which external suppliers would you need to contact in the event of an IT outage? Your data recovery provider, for example.
  • Locations: Where will you work if your normal premises are rendered inaccessible?
  • Testing: How will you test the DR plan?
  • Training: What training and documentation will be provided to end users?

 Order Disaster Plan Template Download Selected Pages

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